The Secret to Successful Retailing

Selling retail products can be the toughest and most disliked part of working in a salon or spa. Some employees push products into clients’ faces, simply trying to reach a quota or to earn commission. Meanwhile, other staff members don’t even offer items because they are worried about being rejected or about scaring away customers. Attitude The… Continue reading The Secret to Successful Retailing

7 Ideas to Appreciate Your Employees

Employees and coworkers are often like a second family. After all, these are the people you probably spend the most time with, sometimes more than your actual family! With Thanksgiving just a couple weeks away and the Christmas season around the corner, remember to show your gratitude to your employees and reward their hard work!… Continue reading 7 Ideas to Appreciate Your Employees

Is Your Salon or Spa Protected?

A burglar breaks into the salon and steals the laptop. An electrical surge fries the business’s computer. A fire breaks out and everything in the spa is destroyed. An email link was clicked accidentally, a virus was downloaded, and all your data has been corrupted. Do you have a plan in case any of these… Continue reading Is Your Salon or Spa Protected?

Retailing and Inventory Management with Insight

Selling and managing products is an afterthought for some salons and spas, however it can sometimes be more profitable than the services. Simplify the retail process by using Insight Salon & Spa Software. Product Information Through Insight’s Products module, easily manage any product information and even upload a picture of it. Edit prices and costs,… Continue reading Retailing and Inventory Management with Insight

Managing Employee Vacation Requests

Employee vacation requests can provide a challenging situation for salon or spa managers. From an employer-employee perspective, there are several factors to consider like staff morale, retention, and equality. Add in client appointments that have already been booked, and it can get complicated. Tips for Managing Vacation Requests 1. Set a vacation policy and ensure… Continue reading Managing Employee Vacation Requests

Changing Themes with Insight Software

Want to add some excitement to your desktop? Did you know that you can change the theme of Insight Salon & Spa Software? Select your favorite color or pick a design that is relevant to the time of year. Themes include Halloween, Valentine’s Day, spring, winter, and more. Watch the below video to learn how to change… Continue reading Changing Themes with Insight Software

Client Loyalty: Series of Services

When booking a standing appointment or completing a sale, encourage clients to purchase a series of services. Reward them for committing to your salon or spa. As an example, you can give clients a free massage when they purchase six sessions. As a benefit to you, it provides guaranteed revenue for your business. Find out how… Continue reading Client Loyalty: Series of Services

5 Ways to Increase Gift Card Sales

Gift card sales have been rising over the last several years as consumers appreciate the convenience and want to give recipients the flexibility to choose their gift. Last winter, 80% of consumers expressed their intention to purchase at least one gift card and 25% planned to buy 5 or more. But how do you entice… Continue reading 5 Ways to Increase Gift Card Sales

Cross Promoting Your Salon or Spa

Looking to grow your client base? A great and inexpensive method is to partner with another business. What are the Benefits? Cross promotions will raise awareness of your business in a positive manner. Every business has built a trusting relationship with their loyal customers. When they refer those customers to your salon or spa, they… Continue reading Cross Promoting Your Salon or Spa