Category: Salon Management

Salons and spas typically experience high employee turnover and it can impact your bottom line. Stylists and service providers may be looking to advance their careers or the business may not be the right fit. While staff changes are inevitable, there are some things you can do to ensure you hire the right team members… Continue reading Improve Your Salon Staff Recruitment & Retention

Thinking of opening a new salon & spa? It’s not a small feat; it requires energy, resources, and dedication. However, it can also be very rewarding. Let’s take a look at a few common traits of successful salon owners: Vision First, what does success mean to you? Your definition may differ from that of your… Continue reading 8 Traits of Successful Salon Owners

As service-oriented businesses, the profitability of salons and spas is directly related to how much their employees can accomplish. Thus, it is essential to properly utilize your staff and to give them the opportunities and tools to be productive. Schedule Accordingly The key economic concept behind all businesses is supply and demand. When your supply (appointment slots) equals… Continue reading Increase Your Salon Team’s Productivity

In order to establish and run a business, you will inevitably need to invest in numerous areas including your facility, staff, inventory, and marketing. While minimizing costs is always a good idea, it is even more important that your operating budget is being utilized effectively. 1. Be Strategic There should be a valid reason behind every decision… Continue reading 7 Ways to Reduce Salon & Spa Costs

Many salon & spa owners list client retention and referrals among their top challenges. While launching new marketing campaigns can improve results, it may be beneficial to take a step back and figure out why it is such a struggle. Why aren’t clients coming back? Of those who stay, why aren’t they sending their friends… Continue reading Employee Management: Hiring for Salon Success

Recruitment and retention are among the greatest challenges that any business faces, but especially so with salons and spas. Typically, there are countless opportunities available so it can be difficult to get the step up on hiring experienced stylists or the top students from a graduating class. Even once hired, some stylists may see your competitors and… Continue reading How to Write a Job Description in 5 Simple Steps

Owning a salon and spa definitely requires sacrifice. Especially in the early stages, a lot of time needs to be invested – time that is taken away from family, friends, and other activities. However, there are a few things that you can do to prevent wasting energy, to spend less time worrying about the business, and to have more… Continue reading 6 Work-Life Balance Tips for Salon Owners

A salon’s culture has the potential to influence the business’s reputation, customer retention rates, hiring efforts, and employee turnover. While the concept of a company culture may seem abstract, it certainly can be felt and seen in the way that employees interact with management, coworkers, and customers. Do employees show up with a smile every day? Are they… Continue reading 4 Steps to Creating a Great Salon Culture

For many salons and spas, the new year marks the end of the busy winter holidays and the beginning of a quieter month. With more time on your hands in January, what projects should you and your staff engage in? Reflect on the past year Take some time to think back on the past year, both professionally and… Continue reading 6 Salon & Spa Projects for the New Year

Having regular one-on-one, career-focused conversations with employees is critical to your salon or spa’s success. If they are performing at their full potential, clients will be satisfied with the service they receive and rebooking rates will increase. On the other hand, your business may be missing out on revenue or failing to retain clients if they are… Continue reading Performance Reviews for Salon Employees

One of the more stressful parts of running a salon is managing employees. Some salon owners and managers are constantly worried about the potential for an employee walkout or about the continual revolving door of new and departing team members. To reduce this stress, it’s important to hire the right people to join the team… Continue reading Interview Guide for Salon Owners

Do you wish running a business was relaxing like a walk on the beach? Unfortunately, it is often stressful with bills to pay, a family (and even employees) counting on you, and the need to succeed (or fear of failure). While it’s beneficial to have some pressure to push you and challenge you, too much stress is unhealthy for you,… Continue reading 9 Stress Reducing Tips for Business Owners

Creating and following a strategy is essential to business survival, let alone success. Without a strategic plan, it is easy to get complacent and to fall behind the competition. Alternatively, you may spread yourself too thin by trying to do everything, even if it does not make sense for your salon or spa. Business and… Continue reading Strategic Planning for Salons & Spas

Salons and spas typically experience high employee turnover. Stylists and service providers may be looking to advance their careers or they may just not fit in with a business. While staff changes are inevitable, you can improve retention by following some recruitment best practices. Employment Brand Recruitment does not only happen when you need to… Continue reading Recruiting and Retaining a Loyal Salon Team

The use of cellphones during an appointment is commonly considered to be rude and is often frowned upon. But with the increasing popularity of smartphones, should it be acceptable for either clients or stylists to use them? Opinions are widespread with some feeling that it is still disruptive while others are more accepting of it to… Continue reading Salon and Spa Cellphone Policies

The success of your salon or spa is the direct outcome of your service providers. Their skills and, more importantly, their attitude contribute to your business’s ability to retain clients and the amount of positive client reviews and referrals you receive. The way your staff treats customers and responds to challenges is influenced by the salon… Continue reading 6 Steps to Becoming a Better Leader

Being eco-friendly does not have to mean spending more money. In fact, there are some easy ways to save money and to do your part in saving the environment at the same time! Some businesses leave their interior lights on even when they are closed. Save costs by turning them off! If you want to… Continue reading Reducing Energy Costs in Salons and Spas