Category: Loyalty Programs

There are many reasons for salon owners to build loyalty programs. It can help engage clients, grow revenue, and increase customer retention. But you can’t just randomly assign points and launch without a plan in place. For your salon loyalty program to actually work and help grow your business, invest the time to set it… Continue reading How To Build Your Salon’s Loyalty Program

From engaging clients to growing profits, there are numerous reasons to offer a loyalty rewards program. But for the program to actually grow your business, invest some time to set it up strategically. If you randomly assign points to purchases with no plan in place, you could just be cutting into your existing revenue. Setting Goals… Continue reading How to Design Your Salon’s Loyalty Program

It’s cheaper to retain a client than to attract a new one. In fact, some sources estimate that it can cost up to 10 times less! With that in mind, how can salons and spas improve their client retention rates? It should come as no surprise that customer service, satisfaction with the product (or result of service), and salon… Continue reading Why Your Salon Needs a Loyalty Program