---
title: "How to use the walk-ins screen"
description: "# Explanation The walk-ins screen in Insight is used to keep track of clients who do not have a pre-booked appointment. This screen will show: - The length of time walk-in clients have been waiting to be served. - The…"
url: "https://salon-software.com/kb/how-to-use-the-walk-ins-screen/"
updated: "2020-11-09"
category: Appointment Booking
tags:
  - appt
  - appts
  - service
---

# How to use the walk-ins screen

# Explanation

The walk-ins screen in Insight is used to keep track of clients who do not have a pre-booked appointment. This screen will show:

- The length of time walk-in clients have been waiting to be served.
- The order clients arrived in.
- The service each client has come in for.

# Demonstration

 [http://salon-software.com/wp-content/uploads/walkins.mp4](http://salon-software.com/wp-content/uploads/walkins.mp4)