---
title: How to set up the app on a phone or tablet
description: "There are two types of app setup, **local** and **cloud**. - If you have Insight installed directly on your computer you want to use the local instructions. - If you log into our hosted/cloud solution use the cloud instructions. ###…"
url: "https://salon-software.com/kb/how-to-set-up-the-app-on-a-device/"
updated: "2020-07-23"
category: FAQs
tags:
  - online
  - phone
  - tablet
---

# How to set up the app on a phone or tablet

There are two types of app setup, **local** and **cloud**.

- If you have Insight installed directly on your computer you want to use the local instructions.
- If you log into our hosted/cloud solution use the cloud instructions.

### **Download the app**

**Apple:** Go to the app store and search "Insight Salon Software",
 **Android:** Go to the Google Play Store and search for "Insight Salon Software"

### **Local App Setup**

**Note:**The connection settings should be supplied by Insight Support via an email. If you don't have the settings contact Insight Support

1. Tap on **Connection Settings**
2. Fill in your **Host** (provided by Insight Support OR found on a colleague's device)
3. Fill in your **Work Host** (provided by Insight Support OR found on a colleague's device)
4. Set the **Port** (is usually 8080 or 8081)
5. **Save**
6. **When you click login on the app your login information will be as follows:**
   - **Username** -> Your ID Code as seen in the Employees Area in Insight
   - **Password** -> Your Password as seen in the Employees Area under Employment Details - > Password
7. **All employees wanting to use the app must have access to the App in Insight** - this is set up in **Employees Screen -> System Access -> Insight Mobile** - simply check off the options that you would like your Employee to have access to.

 

### **Cloud App Setup**

1. Tap on **Connection Settings.**
2. Set the **Cloud version** to say **ON.**
3. Fill in your **Serial number** found in **YOUR** Insight program under the **Help button.** (might be under **More**)
    ![](https://cdn.filestackcontent.com/z8kfNOcJQTy4zuKrZ6uC)
4. Fill in the **Server**, which can be one of three things:
   1. Leave it blank.
   2. Type in the word **book.**
   3. Or type in the letter**C.**
5. **Save.**
6. **When you click login on the app your login information will be as follows:**
   - **Username** -> Your ID Code as seen in the Employees Area in Insight.
   - **Password** -> Your Password as seen in the Employees Area under Employment Details - > Password.
7. **All employees wanting to use the app must have access to the App in Insight** - this is set up in **Employees Screen -> System Access -> Insight Mobile** - simply check off the options that you would like your Employee to have access to.