---
title: Gmail App Password Setup
description: "Follow the instructions below to create an app password in Gmail. The app password will allow Insight to use your Gmail address to send and receive emails in your software. If you aren't sure where to set up email in…"
url: "https://salon-software.com/kb/gmail-app-password-setup/"
updated: "2023-07-12"
category: Emailing and Texting
tags:
  - email
  - failing
---

# Gmail App Password Setup

Follow the instructions below to create an app password in Gmail. The app password will allow Insight to use your Gmail address to send and receive emails in your software. If you aren't sure where to set up email in Insight, refer to our knowledge base article [HERE.](https://salon-software.com/kb/how-to-set-up-email-in-insight/)

| 1. **Log into your Gmail account**from any internet browser. **(If you are a cloud client, you would need to minimize Insight cloud or log off first.)** |  |
| --- | --- |
| 2. Click on your **account profile icon**. | **![](https://salon-software.com/wp-content/uploads/account-icon.png)** |
| 3. Click **Manage Your Google Account**. | ![](https://salon-software.com/wp-content/uploads/manage-account.png) |
| 4. Click **Security** **(on the far left or top of the screen)** | ![](https://salon-software.com/wp-content/uploads/security-600x215.png) |
| 5. Click **2-Step Verification**. ***(NOTE: If this is on already, Skip to step 13)*** | ***![](https://salon-software.com/wp-content/uploads/2-step-verification-600x192.png)*** |
| 6. Click **Get Started**. | ![](https://salon-software.com/wp-content/uploads/get-started.png) |
| 7. Enter your **password**and click**Next.** | ![](https://salon-software.com/wp-content/uploads/enter-password.png) |
| 8. Click **Show more options** and set it for**Text Message** or **Voice Call**. | ![](https://salon-software.com/wp-content/uploads/set-up-for-phone-or-text-600x510.png) |
| 9. **Enter in the number** and **select the contact method**. Then click **Next**. | ![](https://salon-software.com/wp-content/uploads/contact-method-600x595.png) |
| 10. **Enter in the code** you get from Google. Click **Next**. |  |
| 11. Click **Turn On.** | **![](https://salon-software.com/wp-content/uploads/turn-on-600x93.png)** |
| 12. Click the ****back button.**** | ![](https://salon-software.com/wp-content/uploads/back-button-600x156.png) |
| 13. Click on the search bar at the top of the screen and search for **App Passwords**. | ![](https://salon-software.com/wp-content/uploads/app-password-search-1-600x262.png) |
| 14. Click on the **Select App drop-down**, and choose **Other (Custom name).** | **![](https://salon-software.com/wp-content/uploads/select-app-600x379.png)** |
| 15. Type in the word**Insight**and click****Generate.**** | ![](https://salon-software.com/wp-content/uploads/generate-600x326.png) |
| 16. **Copy, write down or take a picture** of the password, **you will only see it once**. Then click **Done. *(Spaces aren't required)*** | ***![](https://salon-software.com/wp-content/uploads/password-generated-600x431.png)*** |
| 17. Log into or ******run Insight.****** |  |
| 18. Go to **Setup**, then**System Setup**. (may be under the **More button**) |  |
| 19. Click on the **Email/SMS Setup tab**. |  |
| 20. Enter the generated password in the the**Confirmations** and**Marketing** sections of that screen. |  |

> **If you need additional assistance with setting up email in Insight, refer to our knowledgebase article [HERE.](https://salon-software.com/kb/how-to-set-up-email-in-insight/)**