SMS Appointment Confirmation

Confirming appointments is one of the most important and yet often overlooked tasks to ensure your business is as profitable as possible. Confirming all your appointments can dramatically reduce no-shows, allowing you to book other clients and increase each employee’s productivity. Seriously though, who has the time to call and try to contact all your appointments?

Email confirmations were supposed to make this process easier but with all the “spam” floating around, an email sent to a client to confirm their appointment only has about a 10% chance of ever getting to them. However, statistics show that 96% of text messages will be read. This is where Insight two-way SMS Text Messaging can save you time and virtually eliminate no-shows.

With one click of a button, Insight can send text messages to ask clients to confirm their appointments. The client will receive a message indicating the date and time of the appointment and the service they are booked for and given options to reply in order to confirm or cancel their appointment. For just a few cents per message you can have all your appointments confirmed within a matter of minutes. The benefits of using Insight SMS include:

• Dramatically reduce no-shows to increase productivity and profits.
• Messages will always be delivered (no spam filters to go through.)
• Save time and money compared to confirming appointments over the phone.
• Free up the phone line for booking new appointments.
• No need to track down clients at home or work…their cell phone is always with them.
  

Please call 1-800-805-4532 and press 2 to talk to a sales rep for more information and to help you get started. Insight SMS Confirmations is included as part of Insight Professional. All you pay is a per message charge based on the quantity that you purchase.

SMS Marketing (Coming Summer 2008)

Use Insight to send quick and easy SMS messages to your clients helping to drive more business to your salon and increase client loyalty. Use the Insight marketing features to direct your marketing toward clients that meet a specific criteria and then have Insight send them a short, directed message using SMS and their cell phones.

Do you have clients that are overdue for their next service? Find all those clients and send out a quick SMS reminder to call to book their next appointment. Having a sale on all your XYZ brand products next week? Insight can find all your clients that have ever purchased XYZ brand before and send out an SMS message so they know about the sale.

Insight SMS Marketing is simple, powerful, much faster and less expensive than postal mail and it won’t be filtered out by email spam filters. For a few cents per message you can keep your clients coming back and spending their money in your business.